Wireless Retail Sales Associate Responsibilities:
• Provides exceptional customer service to individuals visiting our store.
• Exceed monthly revenue goals through acquiring new customer accounts, maximizing existing customers’ accounts to identify revenue opportunities, and excelling in quality metrics.
• Participate in marketing efforts to solicit new business, including but not limited to outbound calling, community involvement, outreach programs.
• Work with store management in the opening, closing, and operating the retail facility, including but not limited to cash handling, inventory count, and deposits as governed by operations control standards.
• Assist customers with service activations, changes and bill payments, responding to billing inquire equipment replacement, selling accessories, and processing price plan changes and upgrades.