Sales Trainer
Compensation: $40,000 - $50,000 annually.
United Wireless, Premium Retailer of T-Mobile U.S.A., is seeking a Sales Trainer to facilitate its virtual and live person training program. This role will deliver, reinforce, and sustain learning solutions that build and enhance the skills, knowledge, and abilities of the frontline sales teams. The Sales Trainer will build strategic relationships that allow for on-going collaborative interactions that help identify learning gaps and potential solutions.
A thorough understanding of training techniques, adult learning principals and wireless performance measurements will ensure that learning experiences are effective, and value driven. Successful execution of this role will result in improvements in our key business metrics: Customer growth, sales revenue, customer loyalty and churn.
Qualifications:
• 3 years of wireless retail management experience
• Working knowledge of Microsoft applications including Word, Excel and PowerPoint
• Competent understanding of Adult Learning Principles
• Able to facilitate effective and engaging presentations using a variety of delivery modalities
• Able to manage group or individual conflict
• Ability to facilitate learning to a diverse audience with a variety of leadership and learning styles
• Able to read, analyze and discuss possible action plans based on business performance metrics
• Proficient in Microsoft applications, including Word, Excel and PowerPoint
• In-depth understanding and application of Adult Learning Principles
• Ability to adapt facilitation style to the audience to ensure an engaging and effective delivery of knowledge transfer occurs
• Ability to influence leadership in a way that aligns regional needs with company strategy
• 2+ years professional training experience
• An understanding of the wireless retail industry including performance metrics
