Retail Store Manager in Norwalk, OH at T-Mobile by PW Stores

Date Posted: 12/29/2020

Job Snapshot

Job Description

Wireless Retail Store Manager
Compensation: $45,000-$55,000 annually

The Store Manager position is responsible for retail sales staff by providing leadership, training and teaching sales techniques. Providing guidance to all staff to ensure the customer experience is the main focus. By leading the sales team, the store manager is responsible for achieving the locations sales and budget objectives and managing all store operations. This position includes a combination of commission/salary compensation.

Our company success is a direct result of the highly talented and professional staff. Preferred Wireless currently employs over 100 people throughout the state of Ohio. Our staff is trained to handle all wireless needs. We reward their hard work with terrific career opportunities and advancement from within.
  • Dental/Vision/Health Insurance available after 90 days.
  • PTO.
  • Discounts on equipment and service.
  • 401k
Roles and Responsibilities:
  • Provide new Retail Wireless Consultants consistent, top-notch sales training using the 5 Step Sales Process.
  • Mentoring and training team members to sales success through observation, coaching, and counseling.
  • Provide strong leadership, motivational and analytical skills; leading a team by example and setting a high level of personal and professional conduct.
  • Supervision of Sales Associates; actively involved in hiring and accountability of associates.
  • Provide superior customer service and meet expected company goals and expectations.
  • Handle escalated customer situations and make equitable decisions for the customer and the company.
  • Be in alignment with company and branch office core values and expectations.
  • Solicit, coordinate, schedule, and participate in community events.
  • Pro-actively develop personal leadership behaviors by seeking out additional training and development.
  • Maintaining good employer/employee communication.
  • Reconciling daily sales reports.
  • Scheduling Sales Associates.
  • Perform other duties as assigned by Company Leadership.
Preferred Wireless is an equal opportunity employer. We embrace diversity and welcome all Military Veterans to apply! 

Job Requirements

  • A minimum one year retail sales and management experience is required.
  • Strong leadership, motivational and analytical skills; leading a team by example.
  • Encourage a positive TEAM environment.
  • Proven organizational leadership skills
  • Able to prioritize multiple projects.
  • Direct experience working in an environment that has continuous change.
  • Strong written and verbal communication skills.
  • Minimum of a 2 year Associates degree is preferred.
  • Able to work nights and weekends, with a flexible schedule.

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